Beyond the Blueprint: Top 10 skills for Business Designers

Unleashing the Potential of Modern Enterprise Architecture through Business Design Expertise

A modern Enterprise Architect or Business Designer is a multifaceted professional who navigates the complexities of digital transformation, striving to align technology, data, and business domains to create innovative solutions and optimise organisational performance in the digital age. Enterprise Architecture has come a long way from the traditional ivory tower approach, characterised by rigidity, slow response times, and a lack of collaboration.

The mantra of act, measure, adapt and continuous change is an agile mindset. This means that learning is built into the DNA of the organisation so teams feel appreciated and have a sense of purpose, while being given new skills and learning to keep them relevant, which increases confidence and motivation.
— Susan Abishara, Global Agility Practice Lead

In contrast, Modern EA represents a more agile, customer-centric, and value-driven approach that prioritises strategic alignment, collaboration, and adaptability. By integrating disciplines like systems thinking, design thinking, and service design, Modern EA emphasises the need for enterprise architects to possess a diverse skill set that spans technology, data, and business domains.

 

At FromHereOn, we believe that a balanced combination of these super-skills makes a "Super mixer", an effective Business Designer who can manage the design and enablement of large-scale, transformational change initiatives. These professionals can navigate the intricacies of digital innovation, ensuring seamless integration between technology and business strategies while driving continuous improvement and adaptation in response to evolving market dynamics and customer needs. By fostering a culture of collaboration, shared responsibility, and customer-centricity, they empower organisations to thrive in the "new normal" and stay ahead of the curve.

In a world where the business landscape is getting disrupted faster than we can say "exponential change", it's more important than ever to take a hard look at our skill sets and ensure we're prepared to tackle the challenges and opportunities coming our way. Sometimes, this means embracing the paradox of "unlearning" certain outdated ways of thinking (like fixed thinking, bias, job security, learning models etc.) to "learn" and adapt to more modern, agile practices.

Ten skills. One mission: to equip you for the whirlwind of change that defines modern business. These are the skills we look for when hiring, and they're the ones we help our team members develop as they grow with us.

For a successful transformation, we need to build a continuous muscle to adapt and change, underpinned by agility and end-to-end strategy execution. This mindset of continuous improvement allows our organisation to stay agile and responsive in the face of ongoing change.
— Hugh Evans, CEO

10 Skills to excel in modern Enterprise Architecture

  • Effectively communicating complex ideas and architectural concepts to diverse stakeholders using relatable narratives, fostering understanding and buy-in. Painting a clear vision of the future, highlighting the "why" and making it meaningful for everyone on the journey.

  • Identifying and leveraging innovative strategies to accelerate business growth, customer acquisition, and market adaptation.

  • Understanding interdependencies between components of a system and evaluating the impact of changes on the entire organisation.

  • Applying a human-centred and empathetic approach to problem-solving, ensuring the focus remains on the needs and desires of customers, and ultimately getting things done.

  • Embracing adaptability, flexibility, and continuous improvement to effectively respond to changes in the business and technology landscape, while being comfortable with uncertainty.

  • Fostering a culture of teamwork, open communication, and active participation across disciplines and departments through effective communication.

  • Exhibiting strong self-awareness, empathy, and relationship-building skills to effectively manage and influence people, creating a positive work environment that fosters innovation and growth.

  • Facilitating smooth transitions during organisational change by understanding and addressing potential resistance, ensuring stakeholder alignment, and supporting effective communication.

  • Inspiring creativity and fostering a culture that supports the ideation, evaluation, and implementation of innovative solutions.

  • Mastery of digital tools and languages, combined with the ability to swiftly translate ideas into tangible prototypes.

By focusing on these 10 areas, you're not just investing in yourself – you're positioning yourself as an active and capable champion of change, driving transformation, shaping futures.

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