Digital transformation agenda agreed in weeks, not years
Universities don’t need more best-efforts conversations and deliberation. They need momentum. Service quality is under pressure. Students, researchers and staff expect more. Budgets are tighter. Tech is moving faster than decision-making.
A new way to define your digital and AI program, in record time
We’ve built an accelerator that helps higher education leaders cut through complexity and move quickly from strategy to execution. It includes:
The Higher Ed Service Reference Model co-created with world leading universities, and donated to CAUDIT.
Our Digital Ambition Model with prebuilt features, service maps and AI-enablement options for every major university service.
A workshop method that aligns leadership in hours, not months.
Use it to build a whole-of-enterprise roadmap. Clarify your service ambition. Prioritise the right digital and AI plays. And do it in as little as 6 to 10 weeks.
Why we built this
Because too many digital strategies get stuck between vision and delivery.
Because leaders need credible, investment-ready roadmaps.
And because the sector deserves shared tools, built for the way higher education actually works.
Open source, sector-first
The Higher Ed Service Reference Model is now open to the sector. It describes over 160 services, 1000+ jobs to be done, and the capabilities that enable them. It’s already helping universities align digital investments to the services that matter most.
Use it. Adapt it. Improve it.
We’re sharing our work at THETA 2025. Monday 26 May at 11:25am.
Perth Convention Centre — Meeting Room 8
Galen White will present the model and walk through how AI program accelerators sit on top of it.
Get in touch to access the model or plan a workshop.
