Frame and influence transformation pathways with the business, for people

Business Design is an emerging discipline – a mix of elements of Service Design, Design Thinking and Business Architecture that come together to transform an organisation. FromHereOn has successfully developed and tested these competencies in many large scale initiatives to equip an organisation to own ad run the transformation journey.

Course Summary

This introductory course is your chance to gain exposure to our experience and expertise. This course is unique in the Australia marketplace and is the benchmark for doing Business Design. This course will equip you with the processes, tools, techniques and professional support you will need to get up and running as a Business Designer. The course is very ‘hands on’ and is for people who need a practical approach that combines several disciplines to deliver meaningful, sustainable business change and outcomes.


Over three days, you will get an introduction to a discipline that promises to deliver highly sustainable businesses that are designed from the ground up to adapt and thrive in today’s rapidly changing world.

Day 1:

  • Purpose and motivation

  • Value design

Day 2

  • Service model design

  • Business model design

Day 3

  • Operating model design

  • Transition design

  • Showcase

Entry requirements: None other than being prepared for a 3 day work out

Level: Intermediate - assumes you have some knowledge of design thinking and business architecture.

Duration: The course is run over 3 consecutive days

Availability: Courses are run on a regular basis and scheduled when we have sufficient registrations. The course can also be run on request for a group of 9 or more.

Location: FromHereOn 'Basecamp' Sydney Offices, alternatively can run as an ' in-house' training event.

Cost: $3000 per person