We are in a new era of humanism.1 Soon, through augmented reality devices, digital information will no longer be consumed through rectangular phones and screens but will be overlaid onto our physical environment. Already, customer and employee experience is the axis of business strategy for brands seeking to build loyal followers and advocates in an increasingly fragmented and volatile marketplace.
Combining human centred design with business and technology architecture to drive large scale business renewal in service of customer and employee experience.
Over the last five years, we have been on a journey that has led us to a unique design space that both provides a means to understand customer and business problems more deeply and achieve traceability from goal to required change.
We are delighted to announce the appointment of Luke Greive to the newly established role of Industry Executive - Aged, Community & Disability Care.