Digital - The Next Wave

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Digital - The Next Wave

Older analogue technologies provide the kind of tactile physical experience that a purely digital world has started to remove. It is easy to recognise a great digital experience, but the rules for success extend beyond the user interface.

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Agile Architecture - An Oxymoron?

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Agile Architecture - An Oxymoron?

We think it is possible to deliver agile architecture provided you are prepared to make some profound changes. In this article we offer of few observations on trends that are apparent across those of our clients who have an active Enterprise Architecture capability within an agile environment. 

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Business Culture Award finalists

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Business Culture Award finalists

We are really proud to be recognised for our contributions to company culture in at BT. They are a great team to work with and we have achieved so much in a year.

The end goal was never method based; it was about shifting attitudes to a be more optimistic, adaptable and passionate about people-centric change.

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Service Design Awards Finalist

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Service Design Awards Finalist

“Delighted to be a finalist in the Service Design Network awards with our partner FromHereOn for our unprecedented and ambitious use of human-centred service design to reimagine IT at BT” Rachel Higham, Managing Director of IT

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Operating Model Design - First Principles

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Operating Model Design - First Principles

The ability to deliver cutting-edge services to market is largely determined by your operating model.  When your services evolve, corresponding changes need to be reflected in your operating model. Trouble is – many of us wouldn’t know what our business operating model is – let alone what it needs to be. 

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Co-Working & Studio Space Gold Award

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Co-Working & Studio Space Gold Award

FromHereOn has received a gold award for our co-working space in Sydney. “The space was excellent. Collaboration and inspiration came easily, so it’s a very good environment to encourage new thinking with a diverse team”. If you are in the area, drop by and say hi.

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Growth is About More than Revenue

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Growth is About More than Revenue

We are delighted to announce that Christine Blyth will be assuming a Group COO position with us. We are also recognising Chris Aitken, Anthony Gugel and Alexis Sauvage for always pushing the bar higher

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Sydney Robotic Process Automation Meetup

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Sydney Robotic Process Automation Meetup

FromHereOn hosted the second RPA for Developers MeetUp at Basecamp in Sydney this week, and we're still amazed at the relative obscurity of something that has such disruptive power. MeetUp attendees are all developers seeking community, but also real solutions to the challenges they face in their day jobs. And while blockchain has some street cred, robotic process automation just doesn’t register. Well not yet. 

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Service Portfolio Design

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Service Portfolio Design

At the outset of a successful startup your efforts may centre exclusively on your one unique service or product concept. However, it is not uncommon for this to morph over time into several related but distinct products or services – driven by the particular needs of distinct customer segments.

The question then becomes how to design services that are mutually complementary and not competing, and how to do this in a way that naturally ensures continuity of great customer experience? There are certainly many examples where the introduction of a new product or service has led to confusion for new customers or disenfranchisement of existing customers.

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